International Quality Standards

The Group Quality system is audited and compliant to ISO 9000. The Quality system covers all aspects of products design, component selection, design verification, manufacturing, quality control and customer satisfaction. From the board level down each employee takes pride in providing our customers with the highest levels of quality in products and services.

Excellence in Design

Innocore’s products are designed and manufactured using high quality components, printed circuit boards and design methodologies. In contrast to mass produced commercial grade motherboards, we design for robust and reliable operation and longevity rather than low cost. Careful attention is paid to signal termination, power supply design, EMC and signal integrity. Thermal management is also taken into account during the design and testing stages to ensure that the product performance is optimized for a casino environment where operation is 24 hours a day, 365 days a year.

Understanding the environment and regulatory constraints of a gaming machine allows our design engineers to add features that solve problems before they arise: simple things such as mechanical attachment of heatsinks, providing positive latching on connectors, retaining clips for compact flash cards, design for easy assembly and field maintenance and so forth.

Excellence in Manufacturing

Our products are manufactured using state of the art production equipment and methods to ensure the highest yield rates and best reliability. Techniques including BGA X-Ray inspection, automated test routines and elevated temperature burn-in are employed to ensure the products our customers receive are 100% functional and robust for long term operation.

Excellence in Service

With a global footprint covering all the major regions, Innocore’s organization is unique in its ability to put technical support close to its customers. Furthermore our focus on the gaming industry means that not just our products are tailored to exactly suit the needs of gaming, but our service and support are as well. Knowledgeable support means our customers can feel confident that we will support them whether it is a problem in software development, security or with a regulatory compliance submission.

RoHS (Lead-Free) and WEEE Directives

We have been working over a period of time to convert all current products to lead-free and RoHS compliant status. More information can be found here.